vs789 Responsible Gaming Guidelines
Betting and casino games are for entertainment — not a source of income. vs789 wants every player to enjoy themselves safely and within their own limits.
Why Responsible Gaming Matters
Online betting and casino games are a way for many people to spend their leisure time enjoyably. But that enjoyment only lasts when the playing stays within your control. vs789 believes that awareness and respect for limits are the foundation of a healthy gaming experience.
People often start spending too much time or money without realising it. This can have a negative effect on personal relationships, professional life, and financial stability. Our Terms and Conditions page contains detailed gaming policies that apply to every user.
At vs789, we give every player's safety the highest priority. Our platform includes several self-control tools that let you set your own limits. If you ever feel that your gaming is getting out of control, contact our support team immediately.
For any questions, you can visit our FAQ page — it has answers to common questions about responsible gaming. In accordance with our Privacy Policy, your personal information is kept secure at all times.
Age Verification Is Mandatory
To take part in any form of betting or casino gaming at vs789, you must be at least 21 years old. Age is verified at the time of account registration, and any account belonging to a minor is closed immediately. Every adult user is personally responsible for keeping younger family members away from this platform.
Set Your Own Limits
vs789 provides you with several practical tools so you can manage your own gaming habits.
Set a maximum amount for your daily, weekly, or monthly deposits yourself. Once a limit is set, it cannot be exceeded.
If you want to stop playing for a while, take a break of 24 hours to 30 days. During this time, no bets or deposits can be made from the account.
Set a time limit for how long you play in one sitting. When the set time is up, the platform will automatically warn you or end the session.
Loss Limit
If you want to stop playing entirely for an extended period, use the self-exclusion option. You can keep your account inactive for a minimum of 6 months or permanently.
Turn on alerts at regular intervals to remind you how long you have been playing and how much you have spent so far.
Request a Limit
Fill in the form below and send it to our support team. You can also request a limit through 24/7 live chat.
This form is for sending your request to the support team — a representative will respond via live chat.
Warning Signs of a Problem
If you notice any of the following signs in yourself, now is the time to seek help.
- You feel the urge to bet more to win back money you have lost.
- You are hiding your gaming habits from family or friends, or lying about them.
- You feel restless or irritable when you are not playing and find it hard to concentrate.
- You are spending money meant for daily expenses or borrowed money on betting.
- You are spending long hours playing by cutting back on time for work, study, or family.
- You keep breaking the limits you set for yourself.
- Even after a big win, you cannot stop and keep playing in the hope of winning more.
Acknowledging the problem is the first step toward solving it. The vs789 support team is always here for you.
The Role of Family and Loved Ones
Often, even when a person does not realise it themselves, family or close ones are the first to notice that someone is in trouble. If you think a family member is betting excessively, talk to them calmly and encourage them to seek help. A third-party self-exclusion request can also be made for an account at vs789, and our support team will help guide the decision.
Professional counsellors are specially trained in this area. Speaking with a mental health specialist or counsellor is not a sign of weakness — it is an expression of responsibility toward yourself and your family. Several government and private mental health services in Bangladesh offer free or affordable counselling.
Where to Get Help
If you are in trouble, do not face it alone. Get help through any of the following.
vs789 Live Chat
Speak directly in Bengali, 24 hours a day, 7 days a week. Requests to set limits or close an account can be made immediately.
Email Support
Write to us by email for a more detailed discussion. Our team is able to respond in both Bengali and English.
Family and Friends
Talk openly with the people close to you. Letting your family know about your difficulties makes finding a solution much easier.
Professional Counselling
Seek advice from a mental health specialist or addiction specialist. Several government and private service centres in Bangladesh provide this help.
Frequently Asked Questions
Questions that often come up about responsible gaming.