vs789 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the vs789 platform and all services operated under it. vs789 is an online gaming and betting platform for adult users in Bangladesh. By accessing this platform or creating an account, you confirm that you have fully read, understood and agreed to these Terms.

These Terms form a legally binding agreement. If you disagree with any term, please stop using this platform. vs789 reserves the right to change these Terms at any time, and continued use of the site after updated Terms are published will be treated as acceptance of the new terms.

For detailed information about vs789's operations, history and the company, please visit our About Us page.

2. Membership and Account Registration

To open an account on vs789, users must provide accurate and complete information. Each person may operate only one account. If multiple accounts are found under the same person's name, all accounts may be closed and the balances in those accounts may be forfeited.

2.1 Registration Requirements

• You must provide your correct full name, mobile number and email address.
• You must be at least 21 years old.
• You must register in your own name — opening an account on behalf of someone else is not allowed.
• Keeping your password secure is entirely your own responsibility.
• It is your responsibility to keep your account information up to date.

2.2 Identity Verification (KYC)

vs789 may request identity verification documents at any time. If a user does not complete verification within the given time, the account may be temporarily suspended. A national identity card or passport — either one is acceptable.

3. Age Verification and Responsibility

The minimum age to participate on vs789 is 21 years. No person under this age may use this platform. If vs789 identifies an account belonging to a minor, it will be closed immediately and any deposited funds will not be returned.

We place the highest importance on responsible gaming. Betting is a recreational activity — it should not be considered a source of income. To keep excessive play in check, follow our responsible gaming guidelines and set deposit limits if needed.

Users may voluntarily take a break or temporarily close their account at their own discretion. Contact us via live chat for assistance with this.

4. Deposits and Withdrawals

For depositing and withdrawing funds on vs789, three mobile banking services are currently available: bKash, Nagad and Rocket. A set minimum amount applies to each deposit and withdrawal.

4.1 Deposits

• Minimum deposit: ৳200 (for each method).
• Deposits must be made only from the user's own mobile wallet.
• Deposits through third parties are not accepted.
• If the account details are incorrect, the deposit process may be delayed.

4.2 Withdrawals

• Minimum withdrawal: ৳500.
• Withdrawal requests are generally completed within 1 hour.
• The mobile number used for withdrawal must match the number registered on the account.
• Withdrawals will not be processed if the wagering requirements for a bonus have not been met.
• vs789 reserves the right to verify a withdrawal request if fraud is suspected.

4.3 Fraud Prevention

If any form of fraud, money laundering or deceptive activity is detected, vs789 will immediately close the relevant account and notify the appropriate authorities where applicable.

5. Bonuses and Promotional Offers

vs789 offers new members a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example, if someone deposits ৳1,000, the bonus will be ৳1,500 and the total balance will be ৳2,500. However, to withdraw this bonus, wagering of 15 times the bonus amount must be completed — that is, ৳1,500 × 15 = ৳22,500.

5.1 Bonus Terms

• A bonus is applicable once only and must be used within a specified time limit.
• Winnings earned using a bonus cannot be withdrawn directly — wagering requirements must be met first.
• vs789 reserves the right to change bonus terms or cancel a bonus.
• Attempting to claim bonuses through multiple accounts may result in all accounts being closed.
• In the event of any dispute regarding a bonus offer, vs789's decision will be considered final.

5.2 VIP Program

vs789 has three VIP tiers for regular players: Bronze, Silver and Gold. Weekly cashback benefits are available at each tier. Cashback is calculated based on weekly net losses (total losses minus total winnings).

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

Example: If a Silver tier member has a net loss of ৳20,000 in a week, cashback will be ৳20,000 × 0.5% = ৳100.

6. Betting and Gaming Rules

All bets on vs789 are final once placed and cannot be changed. Users bet at their own discretion and bear full responsibility for doing so.

6.1 General Gaming Terms

• Each game has its own rules, which are displayed within the game.
• If a game is left incomplete due to a technical error, vs789 will review the situation and make a decision.
• Logging in and playing from multiple devices at the same time is not permitted.
• The use of any bot or automated software is strictly prohibited.

6.2 Sports Betting

All outcomes for cricket, football or other sports bets depend on the official result of the relevant match. If a match is incomplete, vs789 will settle the bet following its own rules. For multi-bets, all selections must win — if even one loses, the entire bet is void.

6.3 Live Casino

In live casino games, the dealer's decision is final. If a connection is lost, the result of that round will be saved in the system and reflected in the account later.

7. Account Suspension and Closure

vs789 may suspend or permanently close an account without prior notice in any of the following situations:

• Breach of any clause of these Terms.
• Registration using false or incomplete information.
• Fraudulent or deceptive activity.
• Operating multiple accounts under the same person.
• Bonus abuse or breach of bonus terms.
• Account remaining inactive for an extended period.

In the event of account closure, vs789 will decide on the balance based on the circumstances. vs789 is not obligated to return the balance of an account closed due to a breach of terms.

8. Copyright and Intellectual Property

All content on the vs789 platform — logos, graphics, software, designs, text materials and databases — is protected under the intellectual property rights of vs789 or its licensors. Users may not reproduce, distribute, modify or use this content for commercial purposes.

Content from third-party game providers (such as Pragmatic Play, PG Soft, JILI, Evolution) is protected under the intellectual property rights of the respective companies.

9. Limitation of Liability

vs789 is not liable for any direct or indirect financial loss arising from a user's gaming activity. vs789 will bear no liability in the following situations:

• If a game or bet is disrupted due to an internet connection failure.
• If the service is interrupted due to third-party software or server issues.
• If the service is suspended due to force majeure events (natural disasters, cyberattacks, etc.).
• If unauthorised access to an account occurs due to the user's own negligence in protecting their information.

In any situation, vs789's maximum liability will be limited to the amount of the relevant transaction.

10. Privacy and Data Protection

vs789 gives the highest priority to protecting users' personal information. The platform uses SSL encryption technology to keep all data transfers secure. To learn in detail how we collect, store and use your information, please read our Privacy Policy.

Personal information will not be disclosed to third parties without the user's consent, except where required by law or requested by the relevant authorities.

11. Terms Amendments and Changes

vs789 reserves the right to change, add to or remove these Terms at any time. Updated Terms will take effect from the date of publication. Users are advised to review this page regularly.

For significant changes, vs789 may send a notification to the registered email or mobile number, though this is not mandatory. Continued use of the platform after any changes will be considered acceptance of the new terms.

12. Contact and Support

If you have any questions or complaints about these Terms, please contact our support team. vs789 offers live chat and email support in Bangla and English, seven days a week, 24 hours a day.

Email: [email protected]

For answers to common questions about various aspects of the Terms, visit our FAQ section, where detailed answers to frequently asked questions are available.